FREQUENTLY ASKED QUESTIONS
How can I place an order?
Can I store my job with you for call off?
What are the minimum order quantities for cheques / vouchers?
What computer programs do you use in artwork?
How and what type of logo’s should I supply?
When do I need to supply a hard copy?
How long do proofs take?
Who, how and when do we get bank approval and what do you
need?
What are your accepted methods / terms of payment?
What is numismatics?
What are solvent inks?
What are aqua inks?
What are the minimum design requirements for cheques?
How long after the order will my job be despatched?
You can order from SPS via any of the following methods:
1. Email us at orders@securityps.co.uk
2. Fax: 01207 590276
3. Post
Can I store my job with you for call off?
SPS will store security print and have specialist insurance for this service
Note: We will not store pre-signed cheques.
What are the minimum order quantities for cheques/vouchers?
One thousand at 12”
What computer programs do you use in artwork?
Aldus Freehand (v.7 – v.10)
Adobe Illustrator (v.8 & v.10)
Adobe Photoshop (v.3, v.4 & v.5.5)
Quark Xpress (v.5 & v.6)
In Design (v.3)
How and what type of logo’s should I supply?
Artwork can be supplied via:
Email (artwork@securityps.co.uk)
ISDN (01207 581567)
CD or Zip disc (no floppy discs please).
Formats accepted are EPS, PDF, JPEG and TIFF.
When do I need to supply a hard copy?
When artwork is supplied via electronic means, a colour proof / printed sample of how the job should appear must be supplied for SPS to check the outputted file against.
One to three days from order receipt.
Who, how and when do we get bank approval and what do you need?
SPS will obtain bank approval for your cheques. All you have to do is provide us with the name and tel/fax number of your clients bank manager and we will do the rest for you.
What are your accepted methods / terms of payment?
Jobs can be paid for in the following ways:
1. Cheque
2. BACS
A discount of 1½% can be deducted from the invoice total provided we receive payment before the end of the month following the invoice date (net 30 days). After 60 days we automatically put the account on stop.
It is a graphic origination technique created with banknote graphic software, which breaks the image down into a series of fine lines. These in turn are distorted to give the subject a 3D / relief effect.
Inks that will bleed when attacked by solvent based agents.
Inks that will bleed when attacked by water based agents.
What are the minimum design requirements for cheques?
The ‘Golden Rules’ for cheque design were actually supplied to APACS by SPS. It therefore follows that all of our cheques fully conform to these ‘Golden Rules’, which are:
- The aquafuge, solvent and invisible UV inks / designs must protect every single character of infill and specifically the Amount Box, Payee Name and Amount in words.
- The aquafuge, solvent and invisible UV inks / designs must make fraudulent damage obvious to the eye.
- The aquafuge, solvent and invisible UV inks / designs must make fraudulent damage obvious to the eye.
- The designs must be intricate to make fraudulent reinstatement extremely difficult.
- The ink designs should enable good laser toner adhesion.
- The designs and particularly the invisible UV should defend against counterfeit, i.e. scanning / graphic origination techniques used by forgers.
How long after the order will my job be despatched?
Stock and Custom cheque products are normally eight working days from proof / order receipt.
Note: Subject to our agreement on these products, we can facilitate delivery within a few days if requested.
All other security print products, depending on the quantity and complexity, would normally be despatched within 10 to 20 working days.